Green Energy

How AGL Energy Promises a Future With Sustainable Energy

— AGL Energy supports millions of Australians with reliable energy plans and a strong focus on sustainability and customer innovation.
By Emily WilsonPUBLISHED: June 4, 12:10UPDATED: June 6, 15:57 9680
AGL Energy renewable power station and customer service illustration

AGL Energy is one of Australia’s leading energy companies, providing electricity, gas, and renewable energy solutions to millions of customers. AGL has evolved since 1837 to meet the changing energy needs of Australians, with a focus on innovation, sustainability and customer service.

AGL Energy Limited is an Australian public-listed company involved in both the generation and retailing of electricity and gas for residential and commercial use. The company supplies energy across New South Wales, Victoria, Queensland, South Australia, and Western Australia.

Energy Plans

AGL offers a range of energy plans to meet the needs of its customers, both households and businesses.

Residential Plans

AGL’s residential energy plans include:

  • AGL Essentials - A simple plan with competitive rates and no lock-in contracts.

  • AGL Savers: This plan offers discounts for paying on time and managing your account online.

Business Plans

AGL provides energy solutions for small, medium, and large businesses. They offer:

  • Competitive pricing

  • Flexible billing options

  • Dedicated account management

Beyond electricity and gas, customers can install solar panels, and AGL supports installation and battery storage. AGL also provides broadband and mobile plans to keep the customers connected.

How AGL Helps in Saving on Energy Bills?

AGL offers various features to help its customers reduce their energy bills. One of the key features here is that it helps provide Energy Insights to their customers. This feature is available through the application and online account. It gives an account of how and when electricity is used, helping customers understand their energy consumption patterns and make informed decisions about how to cut back on their energy bills.

Customers can also set usage alerts, compare their bills, and access personal energy-saving tips. AGL has also introduced flexible payment options, which include smoothing and payment extension. This feature takes the pressure off high bills. Eligible customers can also apply for hardship support. 

Renewable Energy Initiatives

AGL is committed to switching to a cleaner energy source in the future. AGL operates as Australia's largest electricity generation portfolio within the national electricity market, and it includes sources like wind, hydro, and solar.

Green Power Program

AGL has also been accredited under the national Green Power programme for its green energy initiative, which supports electricity generation from renewable sources. Customers can choose to have a portion or the entirety of their electricity usage to be matched with renewable energy.

Investment in Renewables

AGL has added a development pipeline of around 8 GW of large-scale solar and battery energy storage projects to its portfolio so that it can mark a switch from coal and gas.

Customer Support

AGL provide various tools and support options to help its customers manage their energy usage properly. 

Online Account Management

With AGL My Account Portal and mobile app, customers can view and pay bills, monitor energy usage, update their account details, and manage their energy plans. 

Customer Rewards

AGL offers a reward program to its customers, where residential customers can earn points for every dollar spent on electricity or gas.

Commitment to Sustainable Future

AGL is focused on reducing its environmental impact, and it is supporting Australia's transition to renewable energy with the following steps: 

  • AGL’s plans are designed to reduce environmental impact and continuously improve environmental management practices.

  • AGL is exploring the possibility of repurposing the site of the Liddell coal power station to manufacture solar panels as per the recent federal government’s initiative to boost domestic solar panel manufacturing.

Why Choose AGL?

AGL has a long history of providing electricity, has wide service coverage, and focuses on customer experience. They offer:

  • Reliable service - AGL is one of the most experienced energy providers in the country, and their name delivers on the goodwill. 

  • Flexible plans - AGL offers a wide range of options to suit different energy usage levels and preferences.

  • Customer support - AGL has multiple support channels, including phone and live chat. 

Conclusion

AGL Energy is one of Australia's most trusted energy companies. It has a strong presence across the country, and it offers a wide range of energy plans that support both households and businesses. While AGL uses traditional energy sources, the company has started making moves towards a more sustainable future with investments in batteries, renewables, and carbon-neutral alternatives.

Photo of Emily Wilson

Emily Wilson

Emily Wilson is a content strategist and writer with a passion for digital storytelling. She has a background in journalism and has worked with various media outlets, covering topics ranging from lifestyle to technology. When she’s not writing, Emily enjoys hiking, photography, and exploring new coffee shops.

View More Articles