Smartworks and People 360 have formed a strategic alliance to provide integrated workplace solutions for Global Capability Centers (GCCs). We are reporting on this ground breaking partnership that combines India’s largest managed office platform with AI-driven human capital and technology services. This partnership delivers a plug-and-play platform for global enterprises to build and scale India-based operations expediently and optimally.
Scaling India’s GCC Market
With over 2000 GCCs already operational employing over 1.9 million professionals, the GCC sector in India is projected to reach $65 billion by 2030. Global firms are shifting from basic cost-saving models to high-value research and development. This alliance addresses that shift by merging People 360’s AI powered human capital expertise with Smartworks’ technology powered workplace infrastructure.
The initiative operates through SmartVantage, a platform designed to accelerate growth via large enterprise workplace campuses. It allows organizations to hire and house teams across multiple Indian cities simultaneously. This reduces execution risks and improves process speed.
Insights from Leadership
Harsh Binani, Co-Founder of Smartworks, emphasized that global firms no longer view India as a mere cost center.
“GCCs today are not evaluating India as a cost center; they are building long-term capability hubs here. What they need is speed, reliability, and execution depth. While talent, technology, and infrastructure have traditionally operated in silos, enterprises now expect both to come together seamlessly. Our partnership is built around that belief, supplemented by People360’s proven industry-leading, comprehensive AI-powered talent solutions specifically for GCCs. By combining large-format, ready-to-scale managed campuses with a strong talent acquisition engine, we are enabling global firms to move from decision to deployment in weeks, not months,” Binani stated.
Anil Chintapalli, Chairman of People 360, noted the need for accountability in delivering digital workplace solutions.
“As GCCs are rapidly evolving into strategic innovation hubs for enterprise workplace, organizations require far more than standalone talent, standalone technology, and standalone workplace infrastructure support; they need an enterprise workplace solutions partner who can take accountability to deliver an integrated talent, technology, and workplace experience platform at scale powered by AI. This partnership between Smartworks and People 360 will ensure that the evolving needs of GCCs are adequately addressed by delivering digitally integrated solutions that help them to drive business process automation so as to expand and operate seamlessly.”
A combined effort for infrastructure and hiring reduces administrative tasks and connects workforce planning with real estate strategy, allowing executive teams to focus on important business goals.
To gain more leadership insights from Anil Chintapalli, explore our article “Invaluable Leadership Lessons from Large-Scale Business Transformations in Age of AI.”
Impact on Operational Velocity
This partnership aims to redefine how these enterprise workplace campuses scale across multiple locations. By integrating workspace with human capital management, the collaboration helps firms move from the decision phase to full deployment in weeks and achieve predictable business outcomes due to business process automation.
Our assessment is that they key benefits for global enterprises would include:
- Access to large-format, campus-scale managed workplaces.
- AI-powered talent and technology solutions.
- Faster setup and hiring processes.
- Increased agility in a volatile global market.
This unified platform allows enterprises to concentrate on core business outcomes while platform manages their workplace infrastructure, technology and human capital needs.
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