Who’s Leading the Salesforce Consulting Space in Australia in 2025?

Salesforce continues to play a critical role in how Australian businesses manage relationships, streamline processes, and leverage data for strategic growth. From scaling startups to large enterprises, organisations across the country are turning to Salesforce for digital transformation.

Yet, the success of a Salesforce implementation relies heavily on choosing the right consulting partner. An ideal partner understands both the technology and the business context, delivering solutions that go beyond technical setup to drive real impact.

Below, we highlight five Salesforce consulting firms that are making a strong mark in Australia in 2025. Each brings a different strength to the table, from AI-led delivery to vertical expertise and flexible project models.

1. GetGenerative.ai

Overview

GetGenerative.ai has quickly emerged as one of the most innovative Salesforce consulting firms in Australia. Their delivery model is fundamentally different from traditional approaches, as it is built around intelligent AI agents that support and accelerate each phase of the Salesforce project lifecycle.

What Sets It Apart

The firm's AI agents automate everything from early-stage discovery and solution design to test case creation, deployment planning, and post-go-live updates. These agents work alongside certified consultants who provide validation, business alignment, and technical oversight. This results in faster project timelines, consistent quality, and reduced operational cost.

With over 200 Salesforce projects delivered across more than 25 clouds and industries ranging from finance to education and retail, GetGenerative.ai combines scale with speed in a way that few can match.

Best Fit For

• Businesses seeking fast, scalable delivery

• Projects with multi-cloud complexity

• Teams that want ongoing, intelligent post-launch support

• Mid-market to enterprise organisations seeking innovation without high overhead

2. Accenture

Overview

Accenture continues to be a top choice for enterprise Salesforce delivery in Australia. With decades of experience and a deep bench of certified professionals, they bring structure, compliance, and long-term transformation capabilities to complex organisations.

What They Offer

• Full-stack Salesforce delivery, including Service, Sales, Marketing, and Industry Clouds

• Deep integration capability with legacy and enterprise platforms

• Strong experience in government, telecommunications, and financial services

• Advanced analytics and change management frameworks

Accenture is well-suited for large programs that involve multiple business units, high data sensitivity, and enterprise-scale coordination.

3. VISEO Australia

Overview

VISEO is a global digital consulting firm that has expanded its presence in Australia. With a strong focus on CRM, data, and customer experience transformation, VISEO has become a go-to Salesforce partner for businesses aiming to integrate systems, improve customer insights, and drive long-term engagement.

What They Offer

• Salesforce implementations across Sales, Service, and Commerce Clouds

• Integration with ERP and marketing systems

• Experience with data strategy and analytics

• Agile project delivery and training services

Why They Stand Out

VISEO brings cross-industry experience and flexibility to the table. They are a strong choice for businesses looking to unify their Salesforce instance with wider digital systems, especially in retail, logistics, and consumer services.

4. ProQuest Consulting

Overview

ProQuest is a trusted Salesforce partner based in Sydney that focuses on scalable CRM transformation and digital enablement. Known for their collaborative approach, they have delivered Salesforce projects for clients in sectors including manufacturing, energy, and education.

What They Offer

• Strategy and roadmap definition

• Salesforce implementation across core and industry clouds

• Org optimisation, health checks, and managed services

• Lightning migration and analytics enablement

Why They Are Recognised

ProQuest combines deep platform knowledge with practical execution. Their team works closely with internal stakeholders, making them a good fit for mid-sized firms and growing teams that want to build long-term internal capability.

5. System Partners

Overview

System Partners, a longstanding Salesforce partner in Australia, brings a strong combination of sector expertise and project consistency. With clients across health, education, and insurance, they specialise in aligning Salesforce architecture with specific business models.

What They Offer

• Multi-cloud Salesforce implementations

• Customer service and case management transformation

• Integration with patient, student, and policy management systems

• User training and post-go-live enhancement support

Why They Are Trusted

System Partners stands out for its commitment to user enablement and its strong understanding of process-heavy industries. They are known for delivering solutions that are scalable, compliant, and operationally sound.

How to Choose the Right Salesforce Partner

Choosing the right Salesforce consulting firm is a strategic decision. Here are some points to consider before finalising your selection:

Understand Your Business Goals

What are you hoping to achieve? Whether it is lead conversion, customer service improvement, or campaign performance, align with a partner that understands these goals deeply.

Evaluate Delivery Models

Some partners operate in traditional waterfall formats. Others, like GetGenerative.ai, follow modern lean delivery using AI agents and agile iterations. Choose what suits your internal pace and resources.

Consider Industry Experience

Partners with direct experience in your sector will understand your regulatory environment, data complexity, and customer journey expectations better.

Look at Post-Launch Support

Going live is not the end of the journey. Ask about enhancement cycles, user adoption support, and how often they conduct platform reviews.

Prioritise Business Outcomes

Ask for examples where the partner helped improve key performance metrics — not just a list of completed projects. Business value should be their primary success metric.

Final Thoughts

Australia’s Salesforce consulting landscape is competitive and evolving quickly. The most successful firms today are those that combine platform knowledge with business context, efficient delivery models, and a long-term view of value creation.

GetGenerative.ai is helping redefine what delivery speed and intelligence can look like through its AI-native consulting model. Alongside other leading firms like Accenture, VISEO, ProQuest, and System Partners, it offers Australian organisations a range of strong and credible options.

Choosing a Salesforce partner is about more than credentials. It is about fit, flexibility, and the ability to deliver results that align with your growth strategy.