The 10 Highest Rated International BPO Providers of 2025

Business process outsourcing (BPO) is an umbrella term for when a company contracts specific business processes to a third-party provider. This can include a number of different processes, but it’s generally considered a good way to lower the workload on employees without sacrificing quality or productivity. 

This article explores some of the best BPO providers available to companies around the world, as well as how outsourcing to these companies can help businesses be more competitive. 

1. Felcorp Support

If you need a financial services BPO provider, then Felcorp Support is one of your best options. They originated in Australia and have operations based in the Philippines and in India, but are recently expanding to the USA and the UK. 

Felcorp Support provides experienced staff operations to companies in the financial industry, including accountants, financial advisors, and insurance agencies. One of the best things about Felcorp Support is how transparent they are. They publish all their prices, and also provide workflow analytics and reporting, so you know exactly what they’re doing to help your company.

2. South

South describes themselves as a boutique, high-touch BPO company. While it’s focused on Latin America, it can also provide services for US-based companies thanks to aligning timezones.

South primarily focuses on outsourcing customer support, admin and back-office support, and marketing operations. Essentially, if you need a service to help your company to run more smoothly, South are the best option for you. They have a simple pricing structure, where you pay a flat price per month as needed.

3. ADP

ADP, or Automatic Data Processing, Inc, is a global corporation that offers human capital management and BPO services. They’re active in over 140 countries and are incredibly versatile, offering services for a wide range of industries.

ADP specializes in payroll services and talent management, and are especially well known for comprehensive, cloud-based human capital management solutions. They promote a diverse, agile, and collaborative workplace, meaning that you can find the talent or service you need within their umbrella.

4. CGI Group

But what if you need IT services? In this case, the CGI Group (Consultants to Government and Industry), a Montreal-based consulting firm, might be the best option for you. They operate in more than 40 countries around the world, and are renowned for their IT consulting expertise, as well as their systems integration services. 

As well as IT based services like application development, infrastructure services, and cloud computing, they also offer business consulting to companies in the telecommunications, financial, health, and manufactoring industries. 

5. Unity Communications

Another option, if you want a well-rounded option, could be Unity Communications. This company was founded in 2009 and is mostly based in the Phillipines and Mexico, but they offer services to clients around the world. They’ve experienced a significant period of growth in the past year, making them a great up-and-coming option.

They specialize in contact center services, tech support, data entry, customer service, and other services. They also work with a range of different companies and industries, meaning that they are versatile enough to suit your needs as a business owner. They are at the cutting edge of modern technology, being willing to use AI when it’s most helpful, while also following global privacy standards.

6. Somewhere

Whether you run a startup or a more established mid-sized company, Somewhere could be a great option for finding high-quality remote talent from around the world. Rather than providing a prepackaged team, they make sure that they have a selective hiring process so you can get some of the best talent available.

One of the unique advantages of using Somewhere as a talent provider is their six-month Perfect Hire Guarantee, so you won’t experience buyer’s remorse with your hires.

7. Helpware

Whether you’re based in the USA, Mexico, Ukraine, or the Philippines, Helpware could be a great way to get support for your business. One of their outstanding features is their flexibility and willing to work in different ways so that your brand remains strong. You can mix in-house and outsourced staff for all of your customer service needs.

They also offer weekly QA checks so that you can make sure the tone and quality of the service is consistent across every channel, so there won’t be any weak links.

8. EXL Service

EXL Service is based in the US, but is active in 70 countries around the world. They’re an excellent BPO provider in data analytics and digital operations, so you can massively boost your company’s digital transformation. 

They invest in AI and cloud-based solutions so that your business processes can be as optimised as possible. EXL Service also partners with Nvidia and Amazon, leading presences in the tech industry, so you can benefit from the cutting edge of AI-driven enhancements.

9. Invensis

If you want a simple option for a highly scalable support team, then Invesis can help your company to grow in the best possible way. They boast over 500 corporate clients in more than 20 countries, where they cover a wide range of services. These include customer support, helpdesk work, data entry, and even ecommerce operations. 

What makes them stand out from the competition is their ability to scale incredibly quickly without sacrificing quality. They make it easy to start and even easier to grow as a company, so if your business is experiencing sudden growths or seasonal spikes, you’re more able to easily adapt to this and maintain a great level of customer service.

10. Wing Assistant

Finally, Wing Assistant is one of the best providers of virtual assistants arround the world. This is ideal for companies that don’t necessarily want to make a commitment when outsourcing, but just need an extra helping hand and some extra support. You don’t need to have a huge contract, but can get a new virtual assistant within 48 hours.

This makes Wing Assistant ideal for companies that need to be more flexible and quick on their feet. But you still have access to trained and skilled assistants who can work virtually.