IT Services

Corporate Duty of Care: Essential Safeguards Most Companies Miss

— Companies must develop complete duty of care policies that address hidden travel risks affecting employee safety and corporate liability.
By Emily WilsonPUBLISHED: May 26, 16:06UPDATED: May 26, 16:14 8800
Corporate duty of care and business travel safety protocol

The numbers paint a worrying picture: 22% of employees who travel for work don't know whom to contact during emergencies on business trips. This gap in corporate duty of care protocols isn't just concerning - it's potentially against the law. American organizations of all sizes must now legally implement a duty of care program.

The business travel safety statistics remain troubling. A staggering 74% of business travelers face medical issues abroad, many without adequate overseas coverage. Cybercriminals specifically target 40% of business travelers who use unsecured Wi-Fi networks. Physical security presents another challenge, as 8 out of 9 protection professionals report their clients face significantly more threats.

The most missed risks in the duty of care business travel

Organizations often ignore obvious travel threats such as political unrest or natural disasters. They don't deal very well with serious but less visible risks. These overlooked vulnerabilities can substantially affect employee safety and corporate liability.

Social media oversharing creates a dangerous blind spot in corporate duty of care policies. The numbers tell a concerning story - 66% of business travelers in Asia-Pacific "often or sometimes" post updates during work trips. This behavior might reveal sensitive location details and expose travelers to kidnapping risks, home burglaries, or commercial espionage when competitors track their movements.

LGBTQ+ discrimination remains a critical yet overlooked risk. Research shows that 59% of LGBTQ+ travelers face discrimination during their trips and 82% report uncomfortable experiences. The situation becomes more alarming as 95% of business travelers have hidden their sexual orientation while abroad to stay safe. More than 70 countries still criminalize LGBTQ+ relationships, which creates major duty of care implications.

Private jet tracking has become a modern security concern. Anyone with simple equipment can now track aircraft movements. One aviation executive's words ring true: "There's a shared sense of frustration out there that we are not gaining ground on this problem fast enough". These tracking capabilities might expose ongoing business deals or create security vulnerabilities.

Unreported itinerary changes pose substantial risks too. Employee behavior adds complexity - 4 out of 10 consumers belong to travel-related programs. Many workers change company-arranged accommodations to earn loyalty points, leaving security teams in the dark about their actual location.

Potential for car accidents during domestic or international travel. Whether employees drive themselves or rely on local transportation, road incidents can lead to serious injuries that aren’t immediately visible - like whiplash or soft tissue damage. If not addressed quickly, these can evolve into long-term conditions such as neck pain after a car accident, which affect both well-being and productivity. Duty of care policies should account for immediate and delayed symptoms following road collisions.

On top of that, companies often overlook mental health considerations. Travel delays, lost baggage, and family separation create stress that deserves attention.

A working duty of care system needs to tackle these hidden risks. Companies must develop complete policies that understand unique vulnerabilities across different employee groups and travel scenarios.

Why these risks are often overlooked

Only 27% of C-suite executives clearly understand their company's risk profiles. This lack of basic knowledge leads to other duty of care problems.

Companies often have a dangerous "it won't happen here" mindset. Top managers make this assumption without proper evidence. Past incidents get ignored or written off as events beyond their control. Risk-based thinking is replaced by blind optimism instead of being used to plan the duty of care.

Poor communication makes travel risks worse. Just 19% of companies share their travel risk policies well across the organization. Team cooperation has dropped year after year. Internal teams now work together 20 percentage points better than cross-department collaboration.

Security risks from social media keep growing because marketing teams and travel companions don't see the dangers in their posts. They put executives at risk by sharing exact locations and live updates without knowing it. Simple sharing becomes a big security risk.

Company hierarchies block honest talk about risks. Lower-level people don't feel comfortable speaking up when there's a chain of command. This affects travel safety planning the most because frontline workers' concerns never reach the top.

Loyalty programs make the duty of care harder to handle. Four out of 10 consumers belong to travel programs. Employees often change their pre-booked stays to get personal loyalty points. Security teams lose track of where they really are.

Many companies think travel insurance alone meets their duty of care needs. Standard policies focus on medical emergencies and travel problems. They miss many other important risks. Companies rely too much on fixing problems after they happen rather than preventing them. This creates dangerous gaps in security.

How to address these hidden vulnerabilities

Organizations need a multi-faceted approach that goes beyond standard insurance policies to protect against hidden travel risks. A detailed travel risk management plan helps identify potential hazards and establish clear strategies to address them.

Travel briefings before departure are crucial. Travelers should get specific details about local laws, customs, and nearby medical facilities. They need quick access to emergency contacts and embassy locations. A wallet-sized emergency contact card proves invaluable during critical situations.

High-profile leaders require extra protection measures. Their digital vulnerability assessment should review personal information and social media presence. Family members' online activities across social, deep, and dark web sources need monitoring to prevent targeted attacks.

Safe transportation plays a vital role but many overlook it. Screened partner companies should provide security chauffeurs and well-maintained vehicles. These professionals must know the area well, speak the language, and have local contacts to deliver effective security.

The cybersecurity protocols must be strict. Business travelers should back up important data and update their antivirus software regularly. Public networks pose risks, so auto-connections should be avoided. Trip details should not be shared online extensively.

Security teams must watch dark web channels constantly for company or employee data breaches. Quick action prevents potential cybercrime when sensitive information surfaces.

Clear rules about social media use during business travel protect everyone. Employees often put themselves and colleagues at risk through innocent posts that show exact locations and live updates.

A centralized digital platform should house all playbooks, executive travel plans, and critical information. This creates clear visibility between security personnel, executive teams, and crisis management units.

Conclusion

Corporate duty of care is nowhere near a simple checkbox requirement. It serves as a vital shield that protects employees and their organization's interests. Our discussion shows how small oversights can create major weak spots when employees travel for work. These risks go way beyond the reach and influence of typical dangers that companies prepare for.

Numbers tell the real story. About 74% of business travelers get sick abroad, and 40% become targets of cyber attacks. The impact of poor protection hits hard. On top of that, hidden dangers like social media oversharing and LGBTQ+ discrimination just need serious focus, yet companies don't deal very well with them.

This pattern continues because of organizational blind spots. Here's an alarming fact - only 27% of executives truly know their company's weak points. Poor communication between departments creates dangerous information silos that block proper risk management.

Companies should take a complete approach instead of using scattered solutions. They need to combine their pre-travel briefings, executive protection, secure transport, and reliable cybersecurity protocols smoothly into one safety system. Breaking down internal communication barriers matters most. Companies must challenge the risky mindset of "it won't happen here."

Proper duty of care ended up being more than following laws, though that alone deserves attention. It shows a steadfast dedication to employee wellbeing and organizational strength. Companies that spot and fix these overlooked risks not only meet legal requirements but also show they truly care about their most valuable asset - their people.

Photo of Emily Wilson

Emily Wilson

Emily Wilson is a content strategist and writer with a passion for digital storytelling. She has a background in journalism and has worked with various media outlets, covering topics ranging from lifestyle to technology. When she’s not writing, Emily enjoys hiking, photography, and exploring new coffee shops.

View More Articles

Latest

Trending