
Hosting webinars is a good opportunity to educate, inspire, and turn an online audience into loyal customers. While access to a reliable webinar platform can help, you need to understand how the tools and features work to use them to their fullest potential.
Follow these tips to learn how to use every feature of your webinar software.
Every webinar tool is built differently. Some webinar tools have an edge over others. You can use a platform for free webinar hosting or choose a paid one.
The best webinar platform should depend on your business goals, event type, or audience size. Look for these features:
High-quality video and audio
Screen-sharing mode
Webinar recordings for playback
Seamless integration with your Customer Relationship Management or marketing automation platforms
Interactive elements like polls, Q&A, and chat.
If you're on a budget, free webinar platforms like Zoom and Google Meet can meet your webinar needs. However, they may not have some advanced features you need compared to paid webinar software. Take advantage of a paid platform’s free trial before committing to it.
While most webinar platforms allow you to create custom registration forms, some hosts overlook this feature. You can go beyond getting the name and email in your registration forms. Use them to:
Get qualified leads by industry, interests, or job title.
Segment attendees for targeted campaigns and marketing tools.
Get insights to personalize follow-up emails.
Improve conversion rates and lead quality.
Keep your attendees engaged and involved with interactive tools like interactive polls, Q&A boxes, and emoji reactions. They can share their opinions, ask questions in real time, and react to other users’ chats. Use gamified elements like quizzes and trivia to test their knowledge.
All of these interactive features are crucial for creating and executing engaging presentations.
Show and give your audience the value of your webinar. Downloadable handouts, such as eBooks, guides, checklists, and slide decks, can make them stay with you and your brand.
Upload them to your webinar software or send a follow-up email with these resources. Call-to-action (CTA) offers and lead magnets can make handouts even more effective.
Many live webinar platforms have breakout rooms—a common feature in video conferencing platforms. They’re great for:
Group discussions during training webinars
Peer-to-peer networking during virtual events
Small team workshops in multi-session events
Breakout rooms improve attendee satisfaction and collaboration between teams.
With webinar automation, you can save time on repetitive tasks and reach a bigger audience. Create automated and on-demand webinars so you won’t need to repeat the same presentation. They let you:
Pre-record your presentation and set it to run at scheduled times.
Deliver consistent and high-quality video across different time zones.
Focus on promotion and follow-up efforts.
Your webinar software should include features to create pre-recorded webinars and automated webinars.
Measurements help improve webinar content. Modern webinar tools have in-depth analytics and dashboards to measure webinar performance.
Track these metrics:
Total number of webinar registrants
Attendance rate and drop-off points
Poll and Q&A audience engagement
Click-throughs on CTAs
Use data from these insights to improve your webinar strategy for upcoming online events.
When planning the live webinar, engagement features can make your presentation more inclusive for everyone. You should:
Prompt the audience to use the chat.
Schedule interactive polls during key moments.
Put a gap on long sections with Q&A.
Tell attendees to download all the resources.
Make sure you keep the energy high and pumping to reduce the chances of attendees dropping off.
Your job isn’t over after the webinar wraps up. Your webinar recordings are useful as evergreen content for promotions and long-term visibility.
Repurpose your webinar by:
Creating YouTube videos
Writing blog posts with relevant keywords from transcripts
Posting clips on your social media pages
Sharing the webinar replay in email newsletters
Some platforms offer extensive features, and you have to learn them all. Plan ahead and make sure you know every nook and cranny of the updated interface.
Follow these practices:
Practice each feature before the live webinar.
Test features while you’re under the free trial.
Watch tutorials on using the features.
Take training sessions from the provider.
Assign roles to your team members for co-hosts, moderators, and tech support.
Learning the platform's key features can help you create a smoother webinar experience for future events.
Your webinar platform can do so much more than just host a webinar. Explore its tools to create engaging presentations, monitor attendee behavior, and scale every online event you plan to hold.
These tips can help you get the best out of your webinar software, whether you’re hosting a free webinar or a training session. You can turn every webinar into a productive learning and lead-generating opportunity.